AI adoption in the workplace
A longitudinal study of how employees come to accept AI at work. Compatibility with existing work, relative advantage, and observability made employees more positive — but different groups moved for different reasons: optimists responded to trialability, skeptics to visible effects and perceived threats to job security.
Xu, S., Kee, K. F., Li, W., Yamamoto, M., & Riggs, R. E. (2023). Examining the Diffusion of Innovations from a dynamic, differential-effects perspective. Communication Research. doi.org/10.1177/00936502231191832